Return Policy

At Shiny Bee, your satisfaction matters to us. If you’re not completely happy with your purchase, we’re here to help.

1. Returns

We accept returns within 14days of delivery.

To be eligible for a return:

The item must be unused, unopened, and in its original packaging.

Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

Due to hygiene and safety reasons, the following cannot be returned:

Opened or used skincare, haircare, or beauty products

Gift cards or promotional items

3. Refunds

Once we receive and inspect your return, we will notify you of approval or rejection.

If approved, your refund will be processed to your original payment method within [X business days].

Shipping costs are non-refundable.

4. Exchanges

We only replace items if they arrive damaged or defective.

To request an exchange, please contact us within 14days of delivery.

5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping service to ensure safe return.

📩 Contact Us
For return or refund requests, please email us at:
emilsemulovs@gmail.com